Privacy Policy

Yachtwize is a digital platform serving the global marine and yachting industry by connecting yacht owners, operators, captains, crew, suppliers, service providers, marinas, shipyards, brokers, and other maritime businesses.

We operate as an information, networking, and business discovery platform and are not a party to transactions conducted between users and listed businesses.

We may collect information directly from you, automatically through your use of the Platform, and from third-party sources.

Information You Provide

Depending on how you interact with Yachtwize, we may collect:

• Name
• Company name
• Job title
• Email address
• Telephone number
• Business address
• Website URL
• Social media links
• Profile information
• Directory listing content
• Photos and logos
• Subscription details
• Billing information
• Marketing preferences
• Customer support communications
• Any information submitted through forms or enquiries

Business Listing Information

Businesses may voluntarily provide information for directory listings, including:

• Company descriptions
• Services offered
• Locations served
• Contact information
• Images and branding materials
• Team information
• Certifications and accreditations

Providing public contact details is entirely optional.

Businesses may choose to leave contact fields blank. Any field not completed by the business will not be displayed publicly on the Platform.

Yachtwize does not publish information that a business has not elected to display within its listing profile.

Information Collected Automatically

When you visit the Platform, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Referral URLs
• Search activity
• Page views
• Session duration
• Geographic region
• Cookie identifiers

We use collected information to:

• Operate and maintain the Platform
• Create and manage user accounts
• Process memberships and subscriptions
• Publish and manage business listings
• Facilitate enquiries between users and businesses
• Respond to support requests
• Improve platform functionality
• Monitor usage and performance
• Prevent fraud and abuse
• Comply with legal obligations
• Communicate updates and service information
• Send marketing communications where permitted

Yachtwize provides businesses with control over what information is displayed publicly.

Business listing owners may:

• Publish selected contact details
• Remove contact details
• Update listing information
• Modify visibility settings where available

If a business chooses not to provide certain contact information, that information will not appear publicly on the Platform.

Businesses remain responsible for ensuring any information they choose to publish is accurate and appropriate for public viewing.

When users submit enquiries through Yachtwize:

• The submitted information may be shared with the relevant business being contacted.
• Businesses may use enquiry information solely for responding to the enquiry and conducting legitimate business communications.
• Yachtwize is not responsible for how third parties handle information once an enquiry has been transmitted to them.

Users should exercise discretion when providing personal information through enquiry forms.

Where paid memberships, advertising packages, or subscriptions are offered:

• Payment information is processed through approved third-party payment providers.
• Yachtwize does not store complete payment card details.
• We may retain transaction records for accounting, compliance, and support purposes.

We may send:

• Platform updates
• Industry news
• Product announcements
• Membership information
• Promotional communications

Users may unsubscribe from marketing communications at any time through the unsubscribe link included in emails or by contacting us directly.

Service-related communications may still be sent where necessary to administer accounts or subscriptions.

Yachtwize may use cookies and similar technologies to:

• Improve user experience
• Remember preferences
• Analyse website traffic
• Measure marketing effectiveness
• Enhance platform performance

Users may adjust browser settings to refuse cookies, although some Platform functionality may be affected.

We may use analytics services to understand how visitors interact with the Platform.

Analytics data may include:

• Page visits
• Traffic sources
• User behaviour
• Device information
• Geographic information

Analytics information is generally used in aggregated form and is not intended to identify individual users.

We may share information with:

Service Providers

Trusted providers assisting with:

• Website hosting
• Analytics
• Email communications
• Customer support
• Payment processing
• Security monitoring

Legal Requirements

We may disclose information when required to:

• Comply with applicable laws
• Respond to legal requests
• Enforce our Terms and Conditions
• Protect rights, safety, or property

Business Transactions

If Yachtwize undergoes a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of the transaction.

We retain information only for as long as necessary to:

• Provide services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Retention periods may vary depending on the nature of the information and applicable legal requirements.

We implement commercially reasonable administrative, technical, and organisational measures to protect information against:

• Unauthorised access
• Disclosure
• Loss
• Misuse
• Alteration
• Destruction

However, no online platform can guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account credentials.

Because Yachtwize may operate internationally and use global service providers, information may be processed and stored in countries outside your jurisdiction.

By using the Platform, you acknowledge that information may be transferred internationally where appropriate safeguards are in place.

Subject to applicable law, users may have the right to:

• Access personal information
• Correct inaccurate information
• Request deletion of information
• Restrict processing
• Object to certain processing activities
• Withdraw consent where applicable

Requests may be submitted using the contact details provided below.

The Platform is intended for business and professional use.

Yachtwize does not knowingly collect personal information from individuals under the age of 18.

If we become aware that such information has been collected, we will take reasonable steps to remove it.

The Platform may contain links to external websites and services.

Yachtwize is not responsible for:

• Third-party privacy practices
• Third-party content
• Third-party security measures

Users should review the privacy policies of any external websites they visit.

We may update this Privacy Policy from time to time.

Updated versions will be published on the Platform with a revised effective date.

Continued use of the Platform following publication constitutes acceptance of the updated Privacy Policy.

Yachtwize seeks to handle personal information in accordance with applicable privacy and data protection laws, including relevant laws and regulations of the United Arab Emirates where applicable.

Nothing in this Privacy Policy limits any rights granted to individuals under applicable law.